Question 1

File Types Explained

Accepted Answer

Designing custom apparel can feel overwhelming, especially with terms like vector files and CMYK printing being thrown around. But don’t worry—no graphic design degree is needed to create the perfect print. We're here to guide you through the essentials, so let’s simplify some of the key terms and concepts.

Question 2

What is a Working File?

Accepted Answer

In short, we need a working file that can be easily edited and adjusted to fit your project or print requirements. A working file lets us change colours, resize, or make other necessary edits to your design, ensuring a sharp and clear final product. Common working file formats include .ai,pdf & eps, though we recommend .ai. This is because .ai files are vector-based, meaning they can be resized without losing quality (we'll explain more about vectors shortly).

Question 3

What is a Vector File?

Accepted Answer

Vector files are ideal for printing because they preserve the essential details of your design. With the right software, we can open and resize the artwork as needed without losing any quality. These files ensure your artwork or logo looks sharp and exactly as intended, with crisp lines and clear images. You can also easily edit colours, move elements, and resize different parts. Common vector file formats include .ai, .eps, .svg, and sometimes .pdf.

Question 4

What is a Raster File?

Accepted Answer

A raster file is made up of fixed pixels, much like a photograph. Since the pixels are set at a specific size, enlarging a raster image can cause it to appear grainy and pixelated. Common raster file formats include .jpg, .bmp, .gif, and .png.
For printing, we require working vector files. In some cases, it is possible to convert a raster file to a vector format, but this process takes time and effort from our designers.

Question 5

What is RGB?

Accepted Answer

RGB is a colour model used for digital screens such as computer monitors, TVs, and cameras. It combines red, green, and blue light to produce a wide range of colours, making it perfect for digital-only designs.

Question 6

What is CMYK?

Accepted Answer

CMYK is the colour model used for printing, where cyan, magenta, yellow, and black inks are combined to create colours. This model is essential for print work, as it ensures the colours appear as intended when printed.

It’s important to note that artwork designed in the RGB colour model may experience slight colour shifts during printing. For the best print quality, we recommend setting up your artwork in the CMYK colour model from the start to ensure accurate colour reproduction.

Question 7

How do I know if I have a Vector/Working File?

Accepted Answer

A vector or working file typically has an extension such as .ai, .eps, .pdf, or .svg. If your file has one of these extensions, it’s likely a working file. If your file extension is .jpg, .bmp, .gif, or .png, it is a raster file, not a working file.

Question 8

I’ve taken a screenshot of my logo. Will that work?

Accepted Answer

Unfortunately, no. Screenshots are always raster files and cannot be edited or used as working files.

Question 9

I only have a raster file and can’t get a vector file. Can you help?

Accepted Answer

In most cases, yes! Depending on the complexity of the design, we can have our designers convert your raster file into a vector format and provide you with the working files. This will ensure your design is printed with high quality.

This service costs $80+GST, but more complex conversions may incur additional fees. We’ll notify you in advance if additional costs apply.

If you need us to convert your artwork, please contact via mitch@mbcustomwear.com.au